Brad Lomenick

What Happens When Someone on Your Team Drops the Ball

Catalyst director Brad Lomenick on team building:

So what about when someone completely drops the ball? We all have experienced this as leaders. I know I have. So how do you respond?

You give a big assignment or project to someone on your team, and they lay an egg- totally drop the ball and don’t get it done. We’ve all been there. I know I have…..both as the goat who goofed up, as well as the one in charge trying to figure out how to handle the situation.

So how do you handle it? Let’s look at this situation from both sides, both the one who dropped the ball and the one in charge.

1. As the one who dropped the ball, just own up to it. Don’t make excuses. Be self-policing and self aware. Be accountable. And be mature. And realize that your leader or your boss or the person in charge is trying to figure out how to deal with your mistake or lack of action- lean into that and bring it up first and tell them it won’t happen again. Don’t wait on them to have to confront you. Be proactive. Leaders would always rather find out from you that you laid an egg, vs. finding out from someone else, many times when it’s too late to do anything about it.

Own up. Grow Up. Shut up. And don’t be the goat again.

2. As the leader, four things to think about: 1. confrontation; 2. conversation; 3. restoration; 4. affirmation. Got these from Kevin Myers in a talk he did a couple of years ago at 12 Stone Church. The key on this- confront, and then move on. Get through the confrontation and onto to the conversation and restoration as quick as possible. If you have the right kind of person on your team, they feel terrible anyway, so spend very little time confronting, and way more time on restoration and affirmation.

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